If your pet has a problem during surgery hours, please telephone the practice immediately and we will ensure that you’re offered an appointment on a priority basis. Please make it clear that the matter is not routine and we will do our utmost to attend to you at the earliest opportunity.
Outside normal surgery hours emergency cover is provided by Vets Now.
Vets Now Emergency – 02890 651 729
This service is located at our hospital premises Earlswood Veterinary Referrals, 193 Belmont Road, Belfast, BT4 2AE and is staffed by vets and nurses who specialise in emergency care. If you need to phone them out of hours you will get through first of all to a qualified veterinary nurse, who will take some preliminary details, including which veterinary surgery you normally attend. The nurse will then put you through to the vet on duty as soon as possible either for advice or to arrange an appointment. Both veterinary surgeons and nurses are available 24 hrs at any time for help or even just advice.
Don’t worry if your pet is being treated for an ongoing problem – the staff at Vets Now will be able to deal with this however, it is important for you to take all the details with you including information about any ongoing medication your pet is taking.